Formerly known as Lloyds TSB Bank plc Nov2023 v1.0
Classification: Confidential
How to make a payment
Payments to Lloyds Bank plc can be made by Telegraphic Transfer, Cheque or Direct Debit or Standing Instruction. Please be aware that payments sent from third party
accounts will be subject to verification requirements and may not be accepted.
Telegraphic Transfer
Telegraphic Transfers can be arranged through your local bank. Please choose the currency you wish to remit and then refer to our bank account details for the respective
currency from the table below.
Please instruct your remitting bank to format your payment instruction as an international payment except HKD payment made in HK and include the following information –
For the field “Account with Institution” (Field 57 in the SWIFT MT103) please complete with Lloyds Bank
For the field “Beneficiary Customer” (Field 59 in the SWIFT MT103) please complete with your loan account number and your name
If you are sending the payment through internet banking, from any bank worldwide, please ensure you select ‘foreign/international payment’ and not ‘domestic payment’
and include the above information relating to fields 57 and 59. This service may not available to all customers.
In addition, to ensure the funds are valued on the day of receipt, please request your bank to format the payment as detailed below:
Please forward the MT103 (Payment Advice) message 2 days prior to value date to – Lloyds Bank plc (SWIFT address: LOYDHKHH)
Please remember to quote the purpose of transfer and your account number in your remittance instructions as the reference.
Please note that all remittance charges from your bank and their intermediate bank(s), if any, must be borne by you. Lloyds is not responsible for any charges deducted by
other banks, including charges to receive funds for loan repayment by the relevant beneficiary bank.
Note: You may have established foreign currency bank accounts in the country of the respective currency, and may wish to arrange transfers from those accounts to our
nominated bank accounts. We wish to bring to your attention that such foreign currency bank accounts are likely to be maintained within an overseas retail branch
network whereas our nominated bank accounts are international in nature. Since regulations and banking networks vary among countries and banks, it is possible that
requests for transfers in the manner described above may be declined by your bank, or additional charges imposed or you may experience delays in the transfer
process. We recommend you to check with your bank for further details.
Cheque
If you are sending the payment by cheque please ensure it is sent at least 4 weeks prior to your next payment date to avoid additional charges. Please be reminded that we
do not accept cheques in either AUD or HKD or NZD or SGD. Cheques sent to Lloyds Bank plc to process will be subject to cheque handling fees as per our schedule of
charges.
Classification: Confidential
Bank account details for account numbers beginning 04 / 06 / 08 / 09:
Swift address: LOYDHKHH
Currency
Correspondent Bank
Details of Account
Lockbox Account Details
AUD
Australia & New Zealand Banking Group Ltd
ANZ Centre Melbourne, Level 9, 833 Collins Street, Docklands, Victoria,
AUSTRALIA 3008
Swift Address: ANZBAU3M
Account Name: Lloyds Bank plc
Account No.: 211771AUD00001
BSB No.: 013-024
CAD
Bank of Montreal
P.O. Box 6002, Postal Station Place d’Armes, Montreal, Quebec H2Y 3S8
CANADA
Swift Address: BOFMCAM2
Account Name: Lloyds Bank plc
Account No.: 31441002644
CAD cheque payments may be sent directly to: Bank of Montreal
Bank Address: 2465 Argentia Road, 7th Floor, Mississauga, Ontario, L5N 0B4, CANADA
Attn: CBA – International Operations
Account No.: 31441002644
CHF
UBS AG, Zurich
Global Services, Europestrasse 1, Post Office Box, CH8098 Zurich,
SWITZERLAND
Swift Address: UBSWCHZH80A
Account Name: Lloyds TSB Pacific Limited
Account No.: 0230-93915.05A
IBAN No.: CH48 0023 0230 0939 1505A
EUR
Lloyds Bank plc
International Service Centre, P.O. Box 63
2 Brindleyplace, Birmingham, West Midlands B1 2AB,
UNITED KINGDOM
Swift Address: LOYDGB2L
Sort Code: 30-96-34
Account Name: Lloyds Bank plc
Account No.: 59009376
IBAN No.: GB66 LOYD 3096 3459 0093 76
GBP
Lloyds Bank plc
International Service Centre, P.O. Box 63
2 Brindleyplace, Birmingham, West Midlands B1 2AB,
UNITED KINGDOM
Swift Address: LOYDGB2L
Sort Code: 30-96-34
Account Name: Lloyds Bank plc
Account No.: 01010949
IBAN No.: GB71 LOYD 3096 3401 010949
GBP cheque payments may be sent directly to: Lloyds Bank plc
Bank Address: iPSL, International Service Centre, Blaise Pascal House, 100 Pavillion Drive,
Northampton NN4 7YP, UNITED KINGDOM
Attn: Foreign Cheques Section Lockbox Service
Lockbox Account No.: 01011066
For Lloyds Banking Group internet and phone banking
Lloyds TSB
P.O. Box 10, 9 Broad Street
St Helier, Jersey JE4 8NG
CHANNEL ISLANDS
Sort Code: 30-94-61
Account Name: Hong Kong Mortgage
Account No: 04821493
HKD*
The HongKong & Shanghai Banking Corporation Ltd
1 Queen’s Road Central
HONG KONG
Swift Address: HSBCHKHHHKH
Account Name: Lloyds Bank PLC, Hong Kong
Account Number: 002-873172-002
JPY
Sumitomo Mitsui Banking Corporation
1-2, Marunouchi 1-chome, Chiyoda-ku, Tokyo 100-0005
JAPAN
Swift Address: SMBCJPJT
Account Name: Lloyds Bank plc
Account No.: 5081
NZD**
ANZ National Bank Limited
ANZ Tower, Level 6, 215-229 Lambton Quay, P.O. Box 1492, Wellington
NEW ZEALAND
Swift Address: ANZBNZ22058
Account Name: Lloyds Bank plc
Account No.: 211771-00001
SGD
Standard Chartered Bank
6 Battery Road,
SINGAPORE 049909
Swift Address: SCBLSG22
Account Name: Lloyds Bank plc, IMS
Branch Code: 001
Account No.: 01-026-2029-6
(if fund is transferred through Internet
Banking, please choose "Main Branch" with
the branch no. 001)
USD
Bank of America N.A.
222 Broadway, 14 Floor, NY 10038-2510,
USA
Swift Address: BOFAUS3N / ABA No. 026009593
Account Name: Lloyds Bank plc, IMS
CHIPS UID: 096271
Account No.: 6550491522
USD cheque payments may be sent directly to: Bank of America Lockbox Services
Via Mail: Lloyds Bank plc, P.O. Box 846067, Dallas, TX 75284-6067, USA
Via Courier: Lockbox 846067, 1950 N. Stemmons Freeway, Suite 5010, Dallas, TX 75207, USA
Note: Please place Lloyds Bank plc in the reference area of the airbill.
* Available to customers remitting payment through Internet Banking from HSBC accounts in Hong Kong via Bill Payment option, inputting 'Bill Payee A/C number' as your loan account number, omitting the 'L'
** Not available to customers remitting payment through Internet Banking in New Zealand
Classification: Confidential
How to make a loan repayment
As well as Telegraphic Transfer and Cheque, you can also settle your loan repayment by Direct Debit or Standing Instruction.
Direct Debit
Selecting our Direct Debit payment option means you do not have to do anything more than complete the authorisation form, then leave the rest to us. We will debit your
selected account and value on your payment due date, whether your loan currency is same as your bank account currency or not. Direct Debit payments are available to any
customer who maintains an account at –
A GBP Account held in U.K.; or
A local bank account in Hong Kong or Singapore, held in HKD or SGD; or
A Lloyds Bank Premier International Account held in EUR or USD; or
An AUD Account held in Australia; or
A USD Account held in U.S.
Please contact us to obtain a relevant Direct Debit Authorisation Form and send to our office address shown on the Contact Us page overleaf. Please note that it can take up
to 4 weeks for this process to be completed, therefore please ensure sufficient time is allowed before your next payment is due. You will receive confirmation of your direct
debit set up within 6 weeks. In the meantime you should continue to settle your mortgage payments by separate arrangement. Please contact us if you do not receive our
confirmation.
If your loan currency differs from the currency of your bank account, you may call us anytime (during rate fixing hours*) up to 6 business days for GBP Direct Debit or 3
business days for non-GBP Direct Debit before your payment due date to pre-book the exchange rate. If you choose not to pre-book the rate, the conversion rate will be fixed
at 11am United Kingdom Time (GMT 0 / +1 hour) 6 business days for GBP Direct Debit or 3 business days for non-GBP Direct Debit prior to the payment due date. We wish
to bring your attention that failure in settling the loan payment renders the foreign exchange transaction void. We reserve the right to claim from you any losses that may arise
and any costs that may be incurred in association with reversing the foreign exchange transaction.
Please ensure equivalent funds are available for collection up to 6 business days for GBP Direct Debit or 3 business days for non-GBP Direct Debit prior to your next payment
due date.
If you want to cancel or suspend your Direct Debit, please advise us at least 6 business days for GBP Direct Debit or 3 business days for non-GBP Direct Debit before the
payment due date.
* Rate Fixing Hours: 8am to 4pm, United Kingdom Time and Business Days (GMT 0 / +1 hour).
Classification: Confidential
Standing Instruction
If you wish to set up a Standing Instruction (for fixed repayment amounts), please contact your own remitting bank directly. Please note that all remittance charges from your
bank and their intermediate bank(s), if any, must be borne by you. Lloyds is not responsible for any charges deducted by other banks, including charges to receive funds for
loan repayment by the relevant beneficiary bank.
Pre-booking and FX rate
You may settle the regular loan repayment in a currency different than that of the loan. The acceptable currencies to the bank are AUD, CAD, CHF (Swiss Franc), EUR, GBP,
HKD, JPY, NZD, SGD & USD.
If you would like to fix the exchange rate for your next regular loan repayment please contact us by phone on +852 2847 3111 / +65 6416 2848 anytime before your next
payment due date during rate fixing hours* and we will advise you the exact payment due amount in the foreign currency. Once we have confirmed the exchange rate over
the phone, the transaction is completed and we will then fax or email you a confirmation with details of the transaction and instruction on how to make payment.
* Rate Fixing Hours: 8am to 4pm, United Kingdom Time and Business Days (GMT 0 / +1 hour).
Toll Free phone number from Malaysia 1-800-81-7654
Phoning from Hong Kong (852) 2847 3131
Phoning from Singapore (65) 6416 2890
International Number (44) 01422 861098
UK Free phone 0800 092 7227
UK Inclusive minutes 0345 835 6612
E-Mail [email protected]o.uk
Classification: Confidential
Contact Us
If you have an enquiry regarding your Loan, please contact our Customer Service Team by
Phone
United Kingdom
(44) 01422 861098
Working Hours
7am to 5pm, United Kingdom Time and Business Days (GMT 0 / +1 hour)
Email
Post
IMS Customer Service
PO Box 3413
Sheffield
South Yorkshire S4 7YB
United Kingdom
